Sewage coming up through a floor drain, tub or toilet? Day or night, weekends and holidays, a local dispatcher answers and gets a sewer plumber on the way.
📞 Call Now: (336) 203-2348If wastewater can't leave your house, it's an emergency. These are the calls we take around the clock across High Point.
Dirty water rising in a shower, tub, floor drain or toilet, usually the lowest drains in the house first.
Every drain in the house slow or stopped at once. We clear the line to get your plumbing working again.
Tree roots growing through cracked clay or cast-iron joints, a common cause of sudden backups in High Point's older, tree-lined neighborhoods.
A pipe that has cracked, crushed or separated underground. Often shows up as a sinking or soggy spot in the yard.
Sewage spilling from the cleanout cap in the yard. We find out whether the blockage is on your line or the city's side.
Heavy rain can overload a damaged line. If drains back up every time it storms, the pipe needs a closer look.
These steps limit damage and keep everyone safe until our plumber arrives.
No flushing, showers, dishwasher or laundry. Every gallon you send down the drain has nowhere to go but back up.
Sewage carries bacteria. Keep kids and pets out of affected areas and don't touch it without gloves.
If water is near outlets, cords or appliances, stay out of it. Only shut off power at the breaker if you can reach the panel safely and stay dry.
If you know where your outdoor cleanout is and can open it safely, it may let sewage spill outside instead of into the house.
If neighbors are backing up too, the city main may be blocked. Call the City of High Point as well as us.
Pictures of the water and damage help with any homeowners insurance claim later.
A backup that starts in one drain can flood a floor quickly. We answer 24/7.
Stopping the backup is step one. Making sure it doesn't happen again is step two.
We clear the blockage with a cable machine or hydrojetting to get wastewater flowing again.
We send a camera down the line to find exactly what caused it, and you see the footage.
You get repair options and a price in writing before any repair work begins.
Spot repair, trenchless relining or replacement, depending on what the camera shows.
| Trenchless Relining (CIPP) | Traditional Excavation | |
|---|---|---|
| Digging | One or two small access points | Open trench along the line |
| Typical timeline | Often finished in a single day | Usually two to five days, including restoration |
| Best for | Cracks, root intrusion, leaking joints, corrosion | Collapsed pipe, severe sags (bellies), wrong slope |
| Result | Seamless, joint-free pipe inside the old one | Brand-new PVC or HDPE pipe |
Many homes in older High Point neighborhoods like Emerywood and the streets around North Main and Johnson Street still have their original clay or cast-iron sewer pipe. As it ages, clay cracks at the joints and cast iron corrodes from the inside.
Add mature oaks and maples, whose roots go looking for moisture, and the Piedmont's red clay soil, which shifts as it wets and dries, and you get the most common causes of the emergency calls we see.
We respond throughout High Point, on both the Guilford and Davidson County sides of the city, and in the surrounding communities.
Outside High Point? See our Greensboro sewer line repair team for Greensboro, Winston-Salem, Kernersville and the rest of the Triad.
Yes. Emergency sewer service in High Point is available 24 hours a day, 7 days a week, including holidays. Call (336) 203-2348 and a local dispatcher answers.
It depends on where the blockage is. In most cases the homeowner is responsible for the private lateral running from the house to the city sewer main, and the City of High Point maintains the public main. If neighbors are backing up too, the city main may be the cause, so call the City of High Point as well. A camera inspection shows which side the problem is on.
Cost depends on what's wrong and how it has to be fixed. Clearing a blockage costs far less than replacing a collapsed line. We find the problem first and give you a written price before any repair work starts.
Often. We usually clear the blockage first to stop the backup, then camera-inspect the line. If the pipe is cracked or root-damaged but still intact, trenchless CIPP relining can repair it through small access points. A collapsed line may need excavation.
It depends on your policy and the cause. Many policies exclude wear and tear, but some include sewer backup or service-line coverage. Our camera footage and written report help if you file a claim.
Yes, financing is available for larger repairs, and we can tell you about current coupons when you call.